1. What are cookies?
Cookies are small text files stored on your device when you visit a website. They are widely used to make websites work, or work more efficiently, and to provide information to website owners. Cookies do not damage your device.
2. Cookies we use
2.1 Strictly necessary cookies
These cookies are essential for the website to function. They cannot be switched off in our systems and don't require consent under PECR/UK GDPR.
- Session cookies: manage your interaction with the site (e.g. mobile menu state).
- Security cookies: protect against cross-site request forgery and similar threats.
- Cookie consent cookie: remembers your cookie preferences.
2.2 Performance and analytics cookies
These cookies help us understand how visitors use our website so we can improve it. They are only set with your consent.
- Google Analytics: anonymised page-view, session, and traffic source data. Data retention 26 months. We do not use Google Analytics for advertising.
- Vercel Analytics (where applicable): performance metrics and Core Web Vitals.
2.3 Functional cookies
These cookies enable enhanced functionality and personalisation. We do not currently use any functional cookies beyond those described above.
2.4 Marketing cookies
We do not use marketing or third-party tracking cookies. Our website does not retarget users via Facebook Pixel, Google Ads remarketing, or similar tools.
3. Managing cookies
You can control cookies through your browser settings. Most browsers allow you to:
- See what cookies are stored and delete them
- Block third-party cookies
- Block cookies from specific websites
- Block all cookies
- Delete all cookies when you close the browser
Be aware that blocking strictly necessary cookies may prevent parts of our website from working as intended.
Browser-specific guides:
4. Withdrawal of consent
If you've previously given consent to non-essential cookies and want to withdraw it, clear your cookies via your browser and refuse them on next visit, or contact us at dispatch@carrecoveryinlondon.co.uk for further help.
5. Changes to this policy
We may update this cookie policy as our website evolves or as relevant law changes. The latest version is always at this URL.
6. Contact
For any questions about this cookie policy:
Email: dispatch@carrecoveryinlondon.co.uk
Phone: 0800 246 8240